Don’t trust your valuable oriental rugs and area rug cleaning to just anyone.
Courtesy Care cares for the finest rugs from around the world! While rugs made of synthetic materials may be cleaned in your home in much the same way your carpets are. Due to the unique construction and types of fibers used in Oriental and other woven rugs, more gentle rug cleaning method is required from what is used for standard nylon carpets.
Courtesy Care Cleaning and Restoration Technician’s are experienced in dealing with the special needs of your wool, silk and cotton rug cleaning! Your area rugs and oriental rugs will be handled with care. Only professional rug cleaning agents specially designed for natural fibers will be used. We have trained technicians who will be handling your area rug cleaning.
Removing Pet Odors from Rugs
Even pet urine odor is not a problem to remove from area rugs and Oriental rugs with our Guaranteed Pet Odor Removal Process.
Oriental & Area Rug Cleaning Process
Any loose rug with a woven backing should be cleaned in our Arkansas plant or Oklahoma plant, this includes all Oriental or machine woven rugs. Rug cleaning at our offices offers the advantage of a thorough cleaning and in a controlled environment.
Your rug will be cleaned according to the following steps:
Pre-inspection and Pick Up
We will determine as much as we possibly can about the type of rug and inherent qualities that may affect cleaning. We will outline the expected results and cleaning “prescription.”
Dry Soil Removal
Woven rugs, especially hand knotted rugs, are designed to hide dry soil. A few years ago, the Eureka company did a study and found that a 9×12 rug could hide 85 pounds of dirt! WOW!! We use a variety of techniques to “dust” the rugs from front to back.
Most rugs are cleaned with a gentle Oriental Rug Shampoo that is designed to get maximum cleaning while protecting sensitive natural fibers. We use a soft bonnet to loosen and absorb the dirt.
Rinse or Flush
Depending on the type of rug, it will be rinsed with extraction equipment or flushed through with water to remove contaminants. If you have a rug made from natural fiber you have to use water temperature lower than 125 degrees to avoid potential shrinking.
Any spots that were not removed during the regular cleaning process will be treated with specially formulated spotting agents. Please note: due to the wool fibers used in the majority of oriental rugs, and the ease with which they can be dyed, many food or drink spots may not be removable.
The fringe is treated with shampoos boosted with oxidizing treatments and extracted. Since most fringe is made of cotton, it may not be possible to restore a stained or heavily worn fringe to its original condition.
Once the soil is rinsed away, the rug is dried flat or hung to dry in a controlled environment.
When dry, it is combed and finished with soft groomers made to set the nap of the rug.
Post Inspection and Delivery
Our specialist will give the rug a final inspection and release it for pick up or delivery.
Once all the cleaning and spotting of the rug are completed you have the option to apply a protectant to your area rug.